Frequently Asked Questions

BetaStudy is an AI-powered certification exam preparation platform. We provide realistic practice questions for 50+ IT certifications including AWS, Azure, GCP, Kubernetes, CompTIA, Cisco, Snowflake, and more. Our questions are generated based on official certification documentation to help you prepare effectively.

Simply create a free account to get started. You'll get 30 free practice questions to try out the platform. No credit card is required for the free tier. Once you're ready, you can upgrade to Pro for unlimited access to all certifications and features.

We support 50+ certifications from leading providers including Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), Kubernetes (CKA, CKAD), CompTIA (Security+, Network+, A+), Cisco (CCNA, CCNP), Snowflake (SnowPro), Databricks, HashiCorp Terraform, and many more.

The free plan includes 30 practice questions, access to daily challenges, basic statistics, and 1 certification. It's perfect for trying out the platform before committing to a subscription.

The Pro plan includes unlimited practice questions across all 50+ certifications, detailed analytics and progress tracking, study plans, flashcards with spaced repetition, priority support, and access to all social features like study groups and challenges.

Yes, you can cancel your subscription at any time through your account settings or the billing portal. You'll continue to have access until the end of your current billing period. We don't offer prorated refunds for partial months.

Yes! We offer a 30-day money-back guarantee. If you're not satisfied with BetaStudy Pro within the first 30 days, contact our support team for a full refund.

We accept all major credit cards (Visa, Mastercard, American Express) through our secure payment processor Stripe. We also support various local payment methods depending on your region.

We have over 250,000 practice questions across all certifications, with approximately 3,000+ questions per certification. Our questions cover all exam domains and are continuously updated to match the latest exam formats.

Our questions are designed to match the style, difficulty, and format of real certification exams. They're generated based on official certification documentation and exam guides. While we can't guarantee identical questions, users report our practice tests closely simulate the actual exam experience.

Our questions are generated using advanced AI models trained on official certification documentation, exam guides, and best practices. Each question is designed to test practical understanding, not just memorization, and includes detailed explanations.

Yes! We monitor official certification provider announcements and update our question banks whenever exam formats or content changes. This ensures you're always practicing with current, relevant material.

Timed exam mode simulates real exam conditions by giving you a set number of questions to complete within the official time limit. This helps you practice time management and builds confidence for the actual exam.

Our flashcards use spaced repetition algorithm (SM-2) to optimize your learning. The system automatically schedules reviews based on how well you know each concept, focusing more on areas where you need improvement.

Study plans help you create a personalized study schedule leading up to your exam date. Set your target exam date, daily question goals, and the system will track your progress and suggest adjustments to keep you on track.

Each day, you get a fresh set of challenge questions to answer. Complete them to maintain your study streak and earn bonus points. Daily challenges help build consistent study habits.

Click 'Forgot Password' on the login page and enter your email address. We'll send you a password reset link that's valid for 24 hours.

You can reach our support team at support@betastudy.app. Pro subscribers receive priority support with faster response times. You can also use the contact form on our website.

Yes, you can export all your data including practice history, bookmarks, and study progress from your account settings. We believe in data portability and your right to your own information.